Privacy Policy
This section contains the privacy policy of BHEgis JV the Operators of the M5 East Freeway.
BHEgis JV respects your right to privacy and is committed to privacy protection. This page provides a brief summary about your privacy. You can also contact BHEgis JV with any queries you have about protecting your privacy by sending an email to correspondence@bhegis.com.au.
BHEgis JV Privacy Policy
Some aspects of BHEgis JV operations have the potential to impact on the personal and business privacy of its customers. BHEgis JV has developed this policy as part of its ongoing commitment to protecting the privacy of its customers' personal information.
The Federal Government has introduced amendments to the Privacy Act 1988 (Cwth.) which affect the way private sector companies use and disclose personal information.
BHEgis JV will ensure that all the personal information that it handles is managed in accordance with privacy legislation, and where applicable, in accordance with any of its published privacy codes.
What information do we collect?
By nature of its business, BHEgis JV collects and records information about vehicle movements. The following information is collected in relation to your use of the M5 East Freeway.
1. For the safety of our staff and other motorway users we employ video surveillance throughout our facilities and as such our security cameras may record an image of you or your vehicle.
2. The NSW Roads and Traffic Authority maintain video surveillance cameras at certain locations along the motorway for traffic, audit and management purposes. These records are not made available to BHEgis JV.
Use and Disclosure
BHEgis JV will ensure that all personal information it collects is used only for those purposes that are necessary to the carrying on its business.
It may be necessary for BHEgis JV to disclose personal information to organisations to which it has outsourced certain functions, such as the Operator and IT contractors (service providers). BHEgis JV will do so on the basis that the contractors must appropriately safeguard the privacy of that information.
This website: When you visit the M5 East Freeway website under the domain name "m5east.com.au " ("this website") we collect certain anonymous information arising out of that visit. That information includes the date and time of the visit, how long the visitor spent at this Website and the pages that were viewed during the course of that visit.
None of this information allows us to personally identify you or your email address. The information is used by us in aggregated form to help us understand patterns of use of this website. We use that information to measure the effectiveness of this website and so that we can continually improve this website for you.
This website does not currently use "cookies" but it may do so in the future. Cookies are a type of file that websites may transfer to your hard drive to allow the website to identify your computer. Cookies do not enable you to be identified as an individual.
BHEgis JV regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although BHEgis JV strives to protect such information, BHEgis JV cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems in accordance with the BHEgis JV Website Terms of Use and this Privacy Summary.
Roads and Traffic Authority: BHEgis JV is obliged to transfer information to the Roads and Traffic Authority for the purposes of violation infringement processing.
Law Enforcement Agencies: We will make personal information available to law enforcement or regulatory agencies only if BHEgis JV is served with a legally enforceable court order.
Research Institutions: BHEgis JV may occasionally provide de-identified or anonymous data to other organisations or traffic authorities for traffic research purposes. In such cases BHEgis JV will ensure there is no means of correlating the data to individual customers' personal information.
Security and Accountability
BHEgis JV will, wherever possible, collect information directly from its customers. It will ensure that customers' personal information is managed and stored safely and securely and will take appropriate steps to ensure that the personal information is protected against unauthorized access, use disclosure or modification and against loss.
Contact us
If you have questions regarding this privacy policy or BHEgis JV's handling of information, contact The O & M Manager, BHEgis JV,
by phone: (02) 8577 3700
by mail: PO Box A428, Arncliffe, NSW 2205